How we use your personal information.

Last updated: 9 November 2026

1. Who we are

Blue Mesh Solutions Ltd (“Blue Mesh”, “we”, “us”) is the controller of the personal information described in this notice. We are a company registered in England and Wales, company number 12452317, with our registered office at 9 Brackley, Weybridge, Surrey KT13 0BJ.

2. What we collect

When you use the enquiry form on our Contact page, we collect:

• your full name, work email address, organisation and job title;
• your phone number and your message, if you choose to give them;
• the topics you are interested in and the kind of organisation you represent.

If you email or call us, we keep the details you give us in that conversation. Our website host may also record basic technical information, such as your IP address, browser type and the pages you visit, to keep the site secure and working.

3. Why we use it, and our lawful basis

• To reply to your enquiry and arrange any follow-up you ask for. Our lawful basis is our legitimate interest in responding to people who contact us, and, where you are asking about a service, taking steps at your request before entering into a contract.
• To manage our relationship with customers, partners and resellers. Lawful basis: legitimate interests, or performance of a contract.
• To keep our website secure and working. Lawful basis: legitimate interests.
• To meet our legal obligations, for example accounting and tax records. Lawful basis: legal obligation.

We will only send you marketing emails if you have asked us to, or if you are an existing business contact and the message is relevant to you. Every marketing email lets you unsubscribe.

4. Who we share it with

We do not sell your personal information. We share it only with:

• service providers who process it for us under contract, including our website host (Wix.com) and our email and office software provider (Microsoft);
• technology partners, such as Quantropi, but only where you have asked about their products and we need to involve them to answer you;
• professional advisers, or authorities where the law requires it.

Some of these providers process data outside the UK. Where they do, we rely on UK adequacy regulations or the UK International Data Transfer Agreement (or Addendum) to protect it.

5. How long we keep it

We keep enquiry details for up to two years after our last contact with you, unless you become a customer or partner. Customer and contract records are kept for six years after the relationship ends, to meet legal and accounting requirements. After that, we delete or anonymise them.

6. Cookies

Our website uses only the cookies and similar technologies needed for it to work and stay secure. We do not use advertising cookies. If we add analytics in future, we will ask for your consent first and update this notice.

7. Your rights

Under UK data protection law you have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct or complete it;
• ask us to delete it, or to restrict how we use it;
• object to our use of it based on legitimate interests, including for marketing;
• ask us to transfer it to you or to another organisation.

There is usually no charge, and we will reply within one month.

8. Contact and complaints

To use any of your rights, or for any question about this notice, email richard@bluemeshsolutions.com or write to us at our registered office.

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office: ico.org.uk, telephone 0303 123 1113.